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Customer-first marketing.

Digital. Web. Mobile. E-Commerce. Social. Brand. Print. Video.

 

Resolve Agency is a team of thinkers and doers,
helping companies solve sales and marketing problems and develop greater value in brands.

Built on a multidisciplinary team
– strategists, creatives, designers, developers, film and writers –
all selected for their skills and abilities in communications.

So what makes us different?

Customer-first
We develop insights, strategies and viewpoints starting with the customer.

The big idea
Finding that ‘nugget’ that will make you stand out. Getting what you want to say, in front of the right people at the right time – motivating them to action.

Business change
When implementing new strategies, it often leads to new approaches in the way our client does things. We help facilitate that.

Partnership, passion & commitment
We’re about partnership – bringing our knowledge, passion and experience – to work with you.

Areas we can help with:

  • Customer Acquisition

    Acquiring new customers is easier said than done. We can help you understand your customers; develop the proposition; reposition your brand/product and create more awareness to generate demand.

  • Customer Retention

    Understanding your customers’ needs and exceeding their expectations. We can help you through customer audits, competitor analysis, web channel analysis, user experience – improving customer experience breeds customer loyalty and brand advocates.

  • Increase Brand Value

    Starting from scratch, or breathing new life into an existing brand – we have the depth & breadth of experience to help.

  • Product or Service Launch

    Launch strategy through to tactical deliverables – we will work closely with you to provide the platform to harness maximum effect online and offline.

  • Sales Revenue / Profitability

    Optimise the top of your sales funnel, nurture customers with regular, relevant information, track them through the sales process. We can help deliver impact through content marketing and marketing automation.

Contact us to find out how better collaboration
creates compelling, more effective multi-channel
marketing communications.

How we work with you

Our approach is based on 20 years experience in integrated marketing across B2B, high tech, education, event promotion and retail – where we’ve been developing innovative solutions to convey complex messages, simply and effectively. Solutions that build brands and drive behaviour.

  • Discovery & Insight

    We start by helping you better understand your customers, their motivation and how you address their needs. Through this we can then provide devilishly effective solutions to help you better connect with them. We run workshops and planning sessions for key stakeholders of the project across marketing, sales and senior management.

  • Strategy & Blueprint

    Whether you need support in creating more customer awareness or driving a deeper, richer experience to existing customers or members, we combine customer understanding, insight and experience to develop highly effective strategy that’s geared towards the bottom line.

  • Creative & Design

    It’s not just about pretty pictures! Compelling creative and intelligent design enables you to stand apart from the competition and increase the impact of any campaign. Our team pride themselves on this and live by the philosophy that ‘you are only as good as your last job’. 

  • Activate

    The multidisciplinary team build out the components to implement the strategy, both online and offline. ‘Joined up’ marketing is the key to maximising campaign performance and customer response.

  • Track, measure and iterate

    We use the latest tools and techniques to track the performance, measured against pre-agreed KPIs. If we do then need to tweak things to make it work harder, we do it.

Resolve can help solve marketing problems
and implement winning strategies to create
profit and sustained growth for your business.

To find out more contact us today for an informal chat.

We create ideas that sell

We are proud to have forged strong relationships with associations and charities,
international corporations, innovative SMEs and startups both in the UK and internationally.

Recent projects the team have worked on include:

Fresh-faced finance

Rebranding, positioning and membership acquisition for one of the largest global financial trade associations with members in over 60 countries.

  • Strategy + comms
  • Brand
  • Creative
  • Workshops
    + research
  • Website
    + integration
  • Collateral suite
  • Event support
  • Email marketing

Big data intelligence

Digital strategy and website for business intelligence and agile data warehousing consultancy.

  • Strategy
  • Creative
  • Website
  • Copywriting

Putting safety first

International marketing strategy for a leading medical manufacturer, to influence health care professionals with a new safety product.

  • Research + strategy
  • Creative
  • Design
  • Websites
  • Content marketing
  • Social strategy

WiFi... only better!

Rebranding and positioning a WiFi solutions provider for a more rewarding customer experience.

  • Strategy
  • Brand
  • Creative
  • Workshop
  • Video
  • Websites
  • Email marketing
  • Sales tools

Bringing history to the masses

Charged with the design and build of the entire digital presence and online/POS ticketing for the Daily Mail Chalke Valley History Festival, largest UK festival dedicated entirely to history ~ we’ve helped it double in size year-on-year.

  • Consultancy
  • Digital strategy
  • Web & e-commerce
    design and build
  • Custom event
    ticketing system
  • Email marketing
  • Social media

Designing the Future

Delivering a new industry vision, product launch and support collateral for the global leader in engineering plant design solutions.

  • Strategy
  • Creative
  • Web design & build
  • Video
  • Email marketing
  • Lead capture

We’re an experienced bunch!

From global brands and innovative start-ups, to trade associations and charities.
These are just some of the organisations the Resolve team have worked and collaborated with
during their careers, to help improve marketing and create value in their businesses.

WE’D LOVE TO MEET YOU

For some fresh thinking, a new product or service launch, to reposition your brand,
or deliver powerful, compelling ideas designed to engage with your audiences across channels
…spare us an hour of your time.

Yes, let’s meet!

1 + 4 = ?

© Resolve Agency Ltd. Registered address St. Mary's House, Netherhampton, Salisbury, Wiltshire SP2 8PU